Everything you need to know about the changing face of visitor servicing. Check out our series of reports, videos and presentations with the most up-to-date and current thinking around visitor servicing, and case studies.
In this article, we explore how chatbots can help with visitor servicing, especially after hours.
Premium Trends Hub Content (our compliments) – video PowerPoint Presentation and slides.
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Critical Success Factors of Visitor Information Centres
- This presentation was rated the most successful at the Travel and Tourism Research Association International Conference – out of nearly 100 presentations. It is a must view.