In this presentation and report, Carolyn talks you through some of the critical success factors of visitor servicing into the future and visitor information centers in general. In many cases, most visitors to a destination may not go to a welcome / visitor information center – we need to start thinking about servicing the visitor where they are.
Think mobile, digital, and pop-ups.
There is plenty of research to show, that visitors will stay longer and spend more if they have information on what to do in your destination.
And click on the image below to watch and listen to Carolyn Childs talk you through.
You can also download the PowerPoint presentation at the link below.
